Spectra Analytics - Privacy Policy
Privacy Policy

The Data Protection Act

The Data Protection Act controls how your personal information is used by organisations, businesses or the government. Everyone responsible for using data has to follow strict rules called ‘data protection principles’. They must make sure the information is:

  • used fairly and lawfully
  • used for limited, specifically stated purposes
  • used in a way that is adequate, relevant and not excessive
  • accurate
  • kept for no longer than is absolutely necessary
  • handled according to people’s data protection rights
  • kept safe and secure
  • not transferred outside the European Economic Area without adequate protection

There is stronger legal protection for more sensitive information, such as:

  • ethnic background
  • political opinions
  • religious beliefs
  • health inc. sexual health
  • criminal records

Overview

Spectra Analytics may collect certain information or data about an individual when they visit the Spectra Analytics site (www.spectraanalytics.com) or use any of the Spectra Analytics products or products that are Powered By Spectra Analytics This includes:

  • Questions, queries or feedback you leave, including your email address if you send an email to info@spectraanalytics.com or other Spectra Analytics emails
  • Your IP address, and details of which version of web browser you used
  • Information on how you use the site, using cookies and page tagging techniques to help us improve the website
  • Details to allow you to access Spectra Analytics services and transactions, eg an email address (you’ll always be told when this information is being collected, and it will only be used for the purpose you provide it for)

This helps us to:

  • Improve the site and our digital services by monitoring how you use them
  • Respond to any feedback you send us, if you have asked us to
  • Provide you with information about other services if you want it

We will make every effort to not personally identify you using your data but where this is not possible, your data will be covered by our commitment to this privacy policy and our data protection principles.

Where Your Data is Stored

We store your data on secure AWS servers in the UK. It may also be stored outside of Europe, where it could be viewed by our staff or suppliers.

By submitting your personal data, you agree to this.

Keeping Your Data Secure

Transmitting information over the internet is generally not completely secure, and we can not guarantee the security of your data.

Any data you transmit is at your own risk. We have procedures and security features in place to try and keep your data secure once we receive it.

We will not share your information with any other organisations for marketing, market research or commercial purposes.

We do not pass on your details to other websites.

Payment transactions are always encrypted.

Retention Period

Spectra Analytics may keep your data on file for up to ten years.

Disclosing Your Information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with government departments or agencies for legal reasons.

Your Rights

You can find out what information we hold about you, and ask us not to use any of the information we collect. You can do this by contacting the Spectra Analytics Chief Technical Officer (Dr Dan Sprague – dan.sprague@spectraanalytics.com). If you are not happy with this response then you can make a complaint to the Information Commissioner’s Office (ICO) – See Section below.

Links to Other Websites

www.spectraanalytics.com contains links to and from other websites. This privacy policy applies to this website and the services and products that we offer. It does not cover other services and transactions that we link to.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to www.spectraanalytics.com from another website

If you come to www.spectraanalytics.com from another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

Cookies

www.spectraanalytics.com puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs
  • remember the notifications you have seen so that we do not show them to you again

www.spectraanalytics.com cookies are not used to identify you personally.

You’ll normally see a message on the site before we store a cookie on your computer.

Making a Complaint

If you think your data has been misused or that the organisation holding it has not kept it secure, you should contact them and tell them.

If you are unhappy with their response or if you need any advice you should contact the Information Commissioner’s Office (ICO).

ICO helpline

Telephone: 0303 123 1113

Call charges may apply.

You can also chat online with an advisor.

The ICO can investigate your claim and take action against anyone who has misused personal data.